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Refund Policy

Please note that most products sold on our website are not eligible for refunds due to the nature of dropshipping. Dropshipping involves products being shipped directly from our suppliers or manufacturers to our customers without passing through our hands. Therefore, we cannot offer refunds for most products unless they meet one of the following criteria:

  1. Product Defects: If the product you received is defective or damaged, you may be eligible for a refund. Please contact our customer support team within [number] days of receiving the product to report the issue and request a refund.

  2. Order Cancellation: If you wish to cancel your order before it has been shipped, you may be eligible for a refund. Please contact our customer support team as soon as possible to request an order cancellation and refund.

  3. Non-Delivery: If your order has not been delivered within the estimated shipping time frame provided during checkout, please contact our customer support team. We will investigate the issue and may offer a refund if the order cannot be located or if it is deemed lost in transit.

Refund Process

To request a refund, please contact our customer support team at [contact email] with your order number and a detailed explanation of the reason for the refund request. Our customer support team will review your request and determine if you are eligible for a refund based on our Refund Policy.

If your refund request is approved, we will process the refund within [number] business days using the original payment method used for the purchase. Please note that it may take additional time for the refund to appear in your account depending on your bank or credit card issuer.

Contact Us

If you have any questions or concerns about our Refund Policy or your refund request, please contact us at info@juniorboost.com.

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